SmartDog & EBS client, Sunnen, co-presented on their roadmap to a successful upgrade to E-Business Suite R12.
Sunnen, a global leader in the manufacturing and distribution industry, recently upgraded their Oracle Applications from E-Business Suite (EBS) 11i to R12. Mike Triplett, Corporate Applications Manager for Sunnen, and Jon Brower from SmartDog will co-present at the Central States OAUG Spring 2013 Executive Summit on the reasons Sunnen decided to upgrade, how they prepared and executed the upgrade as well as lessons learned and benefits realized.
Sunnen’s Upgrade Roadmap to Oracle Applications R12
SmartDog experts began by conducting an assessment of Sunnen’s current E-Business Suite implementation using diagnostic tools to determine what could be reworked to be managed more efficiently as well as finding any new features available.
Sunnen’s Oracle environment began with EBS R.11.5.7 and Oracle 8i Database, and SmartDog DBAs decided the easiest way to upgrade would be using a multi-step process. They began with the upgrade from R.188.8.131.52 to R12.1.1 and finally to R12.1.3. SmartDog Services provided a cost-effective solution in deploying DBAs to work remotely along with six full-time SmartDog experts working onsite directly with Sunnen IT staff. Overall system performance has increased significantly and reporting capabilities are much improved, and the company is able to take complete advantage of the myriad of new features and the variety of processes that are improved with the upgrade.
About the Presenters
Mike Triplett is the Corporate Applications Manager at Sunnen Products Company in Maplewood, MO. Mike has 35 years of experience working in manufacturing, with a background in Oracle Applications (10.7, 11.5.7, R12.1.3), Discoverer and Connectware / MSCA. He has been involved with projects interfacing Oracle Applications like Custom Barcoding, Vertical Shuttles for warehousing, Value Stream / LEAN, and Forecasting software.
Jon Brower has held various roles within the EBS partner community for over 12 years and has been involved in over 50 EBS related projects. Jon’s current role is sales for SmartDog Services and works with a number of customers in the Central States geography.