SmartDog
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Sign Up
First, sign up for our Zero Dollar Service Agreement. Next, we hold an interview addressing how we can work together to make your system more manageable and we establish a physical connection using our secure connection hub. Finally, you can sit back and relax!  You are ready to get help when you need it. This entire process takes about an hour.

Login
Simply login to SmartDog and request service. You can also check the status, make comments, or close a service request online. If you're not near a computer, just give us a call. We will log your service request for you.

100s of Experts
Once we know about your need, your delivery lead will select the right remote or on-site Oracle expert(s) to deliver your solution.  Our innovative delivery model enables us to identify the perfect expert every time!

Pay Per Event
Only pay for what you use. Our scalable contract adjusts to the hours used, and your rate gets cheaper the more hours you need. So you can crank up just the right amount of support, exactly when you need it.

I'm not having any issues now, why should I sign up now?

SmartDog notices you have four orders stuck in import, everyone is swamped, and you need it fixed right away. No problem. SmartDog Services will coordinate with its delivery team to fix your problem ASAP. Since our expert will be remote, SmartDog Services' secure hub will let our expert into your system to fix the problem and then log out.  We report the activity. If the expert only spent four hours fixing the problem, you only get billed four hours!

Your DBA is going on vacation, and you need someone to fill in for two weeks. Just log in or call, and SmartDog Services will coordinate the perfect person to assist you. 

You need to implement a new Oracle application, but you don't have the staff to handle it. Let SmartDog Services find someone for you! Once you are connected to SmartDog, you will have access to our specialized service offerings that we designed for Oracle customers just like you.