Oracle Database Support Services, Remote DBA Services, Managed Care, and Monitoring Tools

Exclusively dedicated to serving the Oracle Business Solutions marketplace, SmartDog Services has developed a revolutionary business model that combines the best of traditional Oracle Database Support & Technology consulting, managed care support services, on-demand remote DBA expert support and packaged offerings for common Oracle features and enhancements. Our laser focus allows us to leverage the experience of seasoned Oracle veterans to help our customers get full value from their Oracle software investments, run their businesses more efficiently and avoid the risks commonly associated with IT projects.

SmartDog’s Support Services, otherwise known as our Solutions Center, provides complete end-to-end remote support of your entire Oracle software platform including our Oracle Database Monitoring tools to automate the diagnostic and discovery process so that we can quickly identify opportunities for improvement. This also includes our proactive consulting delivery model which allows customers to work directly with experts who know the E-Business Suite software and can quickly implement these improvements.

SmartDog’s Delivery Model offers maximum freedom and flexibility so that you can select a level of engagement that enables you to best utilize our technical skills and problem-domain experience. Our Delivery Model comprises three engagement models to provide you with a level of management and support you need, when you need it: Remote Managed, Client Managed, and Remote Support.

Technical Advisory Services

• Oracle RAC Design
• GoldenGate Design
• Oracle Database Technology Roadmap

Implementation Services

• Oracle Database Implementation
• GoldenGate Implementation
• Oracle Technology Upgrade: Database and Golden Gate

Architecture Services

• Tech Infrastructure Sizing
• Oracle Database Architecture Assessment/Health Check
• Platform Migration Assistance
• Security Assessment
• Backup Recover Assessment

DBA on Demand

• Oracle Database/GoldenGate  Maintenance and Support Anytime

About SmartDog

Name the SMB TOLA Partner of the Year by Oracle Corporation in 2010 for the fourth year in a row, SmartDog Services is an Oracle Platinum Partner. Our consultants are US-based, full-time employees of SmartDog Services and offer an average of more than ten years of Oracle experience on each of their resumes. The services we provide are delivered on site, at the client’s location, or through our Remote Solution Center in Austin, Texas, depending on the client’s needs.

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